Refund Policy

Last updated: 26 September 2026

The short version: if a template isn't what you expected, email us within 14 days of buying it and we'll refund you in full. You don't need to give a reason.

How to ask

Email hello@hundredships.com from the address you used at checkout, or reply to your Paddle receipt. We reply within two business days, and approved refunds go back to your original payment method through Paddle. Your bank usually shows it within 5 to 10 business days.

After 14 days

Email us anyway. We decide these case by case, and if a template doesn't work as described we'll fix it or refund you.

Who processes refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. You can also contact Paddle directly through paddle.net about any order.